Management

Innovation Senior Living manages senior housing properties including independent, assisted living and memory care communities. The management of senior housing properties is recognized as the operation of a complex sophisticated business rather than a simple third-party real estate property management function. We at Innovation Senior Living are not simply managing the operations of senior housing, we are managing the complex business of senior living.
Our management services include the following items:

Property Management

We maximize the overall infrastructure life expectancy by instituting preventative maintenance programs. We develop capital plans that provide a clear direction on how to upgrade the communities in the most cost-effective manner.

Capital Management &
Planning

We maximize the overall infrastructure life expectancy by instituting preventative maintenance programs. We develop capital plans that provide a clear direction on how to upgrade the communities in the most cost-effective manner.

Utility Management &
Conservation

Financial Reporting & Management

We offer a monthly management report to our clients that includes a narrative on the progress of the facility but also standard and customized reports on the financial health of the operation. We have been very successful at generating operating profits serving a middle-income resident. We have strict expense controls in place to ensure our middle market opportunities are profitable for our investors.

Monthly Reporting

We understand that there are government subsidies that assist a resident to pay for their services. The largest need for resident beds is for residents that may require government subsidies. We are skilled at securing government subsidies for our residents. We have worked with the Medicaid Managed Long Term Care and Veterans Administration Aid & Attendance Programs in addition to the Project-Based Voucher Programs.

Government Subsidy Programs

Marketing

We offer a monthly management report to our clients that includes a narrative on the progress of the facility but also standard and customized reports on the financial health of the operation. We have been very successful at generating operating profits serving a middle-income resident. We have strict expense controls in place to ensure our middle market opportunities are profitable for our investors.

Brand Management & Marketing

We understand that there are government subsidies that assist a resident to pay for their services. The largest need for resident beds is for residents that may require government subsidies. We are skilled at securing government subsidies for our residents. We have worked with the Medicaid Managed Long Term Care and Veterans Administration Aid & Attendance Programs in addition to the Project-Based Voucher Programs.

Activity & Wellness Programming

Well prepared, appealing and nutritious meals are essential. We ensure special diets are delivered and food is praised by the senior living residents. In some communities we offer private dining and catering services. We manage special events including marketing and community events.

Food Service

When senior living residents and visitors arrive at the community, customer service skills are used to create a warm and inviting environment. First impressions are everything.

First Impressions

We provide personalized care and response to resident needs by implementing ambassador programs that address keys areas such as welcoming committees and food service committees.

Ambassadors Programs

Resident Risk Management
& Quality Assurance

We offer policies and procedures, processes, best practices and state-of-the-art technology to ensure efficient operations that are fully in compliance with regulations at a national, state or local level. Our Risk Management Program has been certified by HUD and mitigates risk effectively.

Operations Regulatory Compliance

With our management comes the implementation of electronic health records. Moving from a paper-based business to an electronic one ensures optimal performance and reduction of liability.

Electronic Health Records

Human Resources

We implement our unique culture at the communities we manage and ensure staff are empowered through training, appreciation programs and exemplary workplace experiences. We have a robust screening process and performance management program. We care deeply for our staff and implement workplace surveys to ensure we are meeting their needs. Happy staff means happy residents and participants.

Capital Management & Planning

The community experience is directly related to the friendless of the staff. We ensure a caring environment while delivering services. Senior living resident satisfaction is at the core of what we do and we measure how well we are doing on a regular basis. At the same time, we ensure a clean and sanitized environment with safety at its core.

Safety and Comfort

Vendor Management

We use our group purchasing to reduce costs for our clients. We can help with competitive pricing on products and services to ensure we are receiving the best pricing.

Purchasing & Vendor Contracting

We work with preferred providers to bring additional services to our communities. Third party home health services include therapeutic and nursing services. Third party medical services through community doctors includes podiatrists and dentists. We also coordinate health monitoring wellness and educational programs that improve the quality of life of our senior living residents and their families.

Ancillary Services